7-Day Return Window
Returns are accepted within 7 days of delivery.
Lukzer Policy
Refund & Return Policy
We want you to love your purchase from Lukzer. If something isn't right, we're here to help.
Original Packaging
Items must be unused and packed with all tags and accessories.
Refund Timeline
Refunds are processed within 5-7 business days after inspection.
Replacement Support
Eligible products may be replaced in case of damage or defect.
Returns
Returns are accepted within 7 days of delivery, subject to the conditions below.
Items must be unused, in their original packaging, and with all tags and accessories intact.
Non-Returnable Products
Certain products, such as electrical adjustable tables, are not eligible for return due to their nature.
These items may still be eligible for replacement in case of manufacturing defects or damage during transit, subject to verification.
Refunds
Once we receive and inspect the returned item, refunds will be processed within 5-7 business days.
Refunds will be issued to the original payment method used at the time of purchase.
COD Orders
For Cash on Delivery (COD) orders, refunds will be processed via bank transfer, and customers may be required to provide bank details.
Return Request
Share your order details and return reason.
Return Pickup
Eligible products are picked up as per availability.
Inspection
The item is checked against return conditions.
Refund Processed
Approved refunds are processed to the eligible method.
Need return or refund help?
Contact Lukzer support with your order details and our team will guide the next step.
